Hi! At Wine Club Reviews we review companies that offer wine club subscriptions and sell wine gifts. This is a review of Vinley Market.
Last Updated: 4/25/2017
Vinley Market wants to fix a perceived problem in the wine club market. They believe they can curate wine and deliver it at a better price than other wine clubs, all while making milennial women feel great about being customers of their service. Expect a feminine touch, unexpected wines, and that you'll develop a better palate.
So far, it seems they're good at finding interesting wine worthy of their goals. We're not excited about the price, but the types of selections available in their shipments are laudable. We're looking forward to seeing how Vinley Market will grow and change over time.
At WineClubReviews.net we take an objective approach to our star ratings system. Our written reviews are very much subjective, based on our 5+ years of wine club review experience and our own ideas about what good wine and good value mean. The star ratings are based on 11 attributes that we feel define what a wine club should be.
Note: This rating is our objective analysis of Vinley Market’s satisfaction guarantee—not our assessment of whether or not you’re guaranteed to be satisfied with their wines.
The language used on the website doesn't earn a five-star Satisfaction Guarantee rating from us, but we asked the owner via email if she'll replace anything customer's don't like, if even if it's not technically flawed, and she said, "Yep, we will replace. We want them to love the wine that we send!"
Their Return Policy
"At Vinley Market, we want you to love the wine that you find on our site! However, under California law, our Vendors are not allowed to accept wine returns. If your wine is flawed or damaged please let us know so we can assist you in sending a new bottle or providing a credit.""
Because Vinley Market is new, we don't have any customer complaints recorded. We also couldn't find any online. If issues arise, we'll update this review.
Rather than specifically focus on reorders of wines from shipments, Vinley Market offers its members 10% on any wine purchases made, exclusing the shipments themselves.
Vinley Market focuses on the milennial market, so they offer at least the basic minimum of the conveniences a fully digital consumer wants. The most important of these conveniences are timely shipping notifications. According to the owner, customers are "...updated at each stage. When their credit cards are charged, when the box is ready for shipment, plus timely shipping updates with tracking as soon the wine club is shipped." We don't see the ability to skip or pause shipments online, but you can change your address and phone number via the website.
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