WINC Wine Club Review

One of many, many Winc wine subscription shipments we received

Winc, formerly Club W, emerged on the wine club scene on a mission — sell affordable but good wine and offer personalized wine club shipments. Several years later they’ve evolved into the nation’s largest winery and in 2018 they’ll produce around 300,000 cases of wine (not all of which are inexpensive).

Winc's regular subscription is aimed at the casual wine drinker who is interested in discovering new wines at an affordable price (50% of their selection is $20 or less). They also offer premium wines ranging in price from $21 to $42.

Winc is a personalized wine subscription, and they pioneered the concept so they’ve had time to get very good at it. Winc’s personalization comes in two forms.

• First, they use an algorithm to pick wine for you based on preferences you state during a palate profile quiz at sign up. Later they add to their knowledge of your preferences when you receive and rate more wine.
• Second, you can swap out any number of bottles or add any bottles you want, at any price, every single month. Shipping is free starting with four bottles.

3 reasons Winc is a must-try wine club for nearly anyone who drinks wine:

1. They offer a wide variety of wine styles across a broad spectrum of prices
2. They make almost all of their own wine so they have excellent quality control
3. You can customize every single box or let them pick your wine for you
4. Bonus reason: a 100% Satisfaction Guarantee

Winc Wine Review

Winc often gets lumped in with other affordable wine clubs (under $15 a bottle), but it stands out from those other wine clubs because they ship “bulk wine” and Winc does not.

Bulk wine is best defined as a large volume of wine produced by an anonymous third-party for the purpose of selling a lot of it without any concern for brand reputation or making a quality product. Bulk wine gets a bad rap because most of it shows wine flaws and tastes the same (the reds are a little sweet, the whites are rather heavy on the alcohol). There are companies using the bulk wine model who sell very good wine (Costco’s Kirkland brand, Cameron Hughes, and 90+ Cellars come to mind).

Winc creates [almost] all of their own wine and by definition, it is not bulk wine.

So what kind of wine does Winc make?

Another of many Winc boxes we've received

Winc produces all kinds of wine — a mix of white, red, rosé, sparkling (including a sparkling red), some sweeter wines, and, not one to miss a hot trend, a cider (“apple wine”). They make wines ranging from $13 to $42 (member pricing).

When you want to spend more on a bottle, Winc has you covered. At the time we updated this review there were 60 wines available on Winc. Their focus is on great wine under $20 (around 60% of what’s available), but their portfolio of wines over $20 is increasing each year.

Price per Bottle	Red Wine	White Wine	Rosé	Sparkling	Other
$13-15	8	4	3	0	0
$16-19	3	6	3	3	3
$20-24	4	2	0	0	0
$25-30	6	5	0	0	0
$31+	11	1	0	0	0

They’re not just producing familiar crowd pleasers, they’re introducing new grapes, wine styles, and wine regions that you can’t find at the grocery store or Walmart. So if you live somewhere those are your best places to buy wine, we strongly suggest taking a closer look at Winc’s wine selection.

Here are some of the interesting wines you could try in your first Winc shipment:

• Chommie, a $13 Cabernet Sauvignon from South Africa
• Loves Me Not, a $13 Malvasia Bianca from Paso Robles
• Rogue Admirals, a $13 Shiraz from Australia
• Ruza, rosé in a can, $16 for four cans = 1 bottle
• Brethren of the Road, a $16 Riesling from Monterey
• Finke’s, a $16 Sparkling White Blend from California
• Forma de Vida, a $18 Tempranillo from Lodi
• Dime, a $23 Red Blend from Santa Barbara County
• Baseline, a $42 Pinot Noir from Sta. Rita Hills (premium Pinot Noir region)

Another of many Winc boxes we've received

Winc is Committed to Sustainability

The company is committed to increasing sustainability in the wine industry at every step of the supply chain, beginning with wine transport. They move wine from different bottling facilities to their packaging facility in reusable totes instead of bottles or barrels. This lowers the amount of fuel it takes to ship the same amount of wine.

Next up, they've recently done away with most wine capsules (that bit of plastic or metal covering the cork at the top of the bottle). The mostly no-capsule program helps keep costs down, but more importantly it saves tons (literally) of non-recyclable material from ever getting to a landfill.

Their boxes and the trays the wine ships in are entirely compostable.

Another aspect of their sustainability program is their commitment to sustainable farming. Winc actively supports "growers and winemakers that practice sustainable farming an winemaking. Whenever possible we opt for organically grown grapes and minimal intervention in production. We feature a number of biodynamic, vegan and otherwise sustainably farmed and vinted wines."

WINC Wine Club Ratings

At WineClubReviews.net we take an objective approach to our star ratings system. Our written reviews are very much subjective, based on our 10+ years of wine club review experience and our own ideas about what good wine and good value mean. The star ratings are based on 11 attributes that we feel define what a wine club should be. Here is how WINC Wine Club stacks up on these traits.

Satisfaction Guarantee -

Note: This rating is our objective analysis of Winc’s satisfaction guarantee—not our assessment of whether or not you’re guaranteed to be satisfied with their wines.

From their FAQ page:
"What do I do if I don't like my wine?
If you are not completely satisfied for any reason, please let us know immediately. We will gladly credit you the full value of your bottle towards another wine of your choosing in your next shipment. ... Restrictions apply. Please ask a Winc Concierge for more details. We reserve the right to deny Satisfaction Guarantee to customers who abuse the policy."

Quality of Wine -

A shipment of Winc wines in our cellar

We've been drinking Winc wine on a regular basis for years now. If you like sweeter wines and interesting whites, this is a terrific wine club for you. You'll love choices other than Chardonnay and Sauvignon Blanc (though they offer those, too) and you won't find a better value at the grocery store.

We have been surprised by the quality of an increasing number of $13 red wines from Winc, but sometimes their reds are not too different from what we find at the grocery store or Trader Joe's. If your budget allows for more than $13 per bottle, we highly recommend trying their more premium selections. We find their premium reds to be a greater value in red wine for the price than we can get anywhere else—including our winery wine club memberships from the same California wine regions where Winc sources its wine!

Price of Wine -

There are two ways we evaluate the price of a wine delivered in a wine subscription box.

The first is to assess whether the wines are being sold to members at a discount. In the case of Winc, who also sells their wine via Whole Foods, fine wine stores, and at restaurants and hotels, members definitely save over these retail prices.

The second aspect of pricing is whether or not you can find similar wines at the same or better prices. The answer here is mostly no, you can’t. We live in Southern California and do a lot of winery wine tasting in the Santa Barbara County and Paso Robles regions where many Winc wines originate. Winc is offering awesome deals for comparable wines at small wineries in these areas.

Discount Opportunities -

We look at three areas when evaluating the discount opportunities offered by a wine club. Is there an introductory offer to sweeten the deal? Are there discounts available for buying more of wines you loved in your shipments? Are there special discounts only available to members?

First up, introductory offer. Check! Winc typically offers $20-22 off your first box when you sign up through their site. We have a special deal with them and our readers get $25 off their first box, just by using our links. No coupon code required.

Second, discounts on reorders. Members already get discounted prices on all wine from Winc, so they don’t offer reorder discounts. Just add what you like to your next box and enjoy your members-only price. Don’t forget to add four bottles so your shipping is free! Get a 10% case discount if you order 12 or more bottles (any 12, they don’t have to be the same).

Third, members-only specials. If you've come to love Winc and you plan to stick around for a while, you can pre-purchase credits at significant discounts. Save up to 20% just by buying your wine credits ahead of time.

More ways to save on wine at Winc.

They have two referral programs. The first is their "Give a Box" program. Each month you earn invitations to send a nearly-free box of three wines to your friends, they just need to cover tax and shipping. Right now they’re running a sweepstakes for a Napa Wine Tasting Trip when you give your friends a box.

If you'd rather earn credits for your referrals, you can use your personal referral code instead. Your friend gets $20 in credits on their first order, and you get up to $26 in credits in your account ($13 when your friend places their first order and $13 when your friend places their second order).

Even more ways to earn credits at Winc!

They really want you to rate their wines, so if you rate 10 wines, you get a $10 credit. Rating is easy and improves their monthly recommendations for you. Also, if you give someone a gift of Winc membership, you'll get 10% of the purchase price in credits for yourself. Spend $150? Get $15 in credits!

If you like JetBlue, as a loyal Winc member, JetBlue will reward you with 1,000 TrueBlue points for every 24 bottles purchased.

Customer Service Record -

Winc has a hit-and-miss customer service record. While we haven't received direct complaints from customers, there are many websites detailing customer service foul-ups. Usually this is because people seem confused about the fact that they've signed up for a monthly subscription service, particularly if they received Winc credits as a gift. Their shopping cart now clearly gives you the option of redeeming your credits and authorizing a one-time purchase if you’ve spent more, or enrolling in the membership.

Another complaint is that the wines aren't good quality. Our response to that is typically, "What exactly did you think you were getting for $13/bottle? Opus One?"

The other major group of complaints centers around cancellation. Most people don’t think about how to cancel when they’re signing up for something new, but most likely someday you’ll want to cancel your Winc subscription and try other things. So don’t say we didn’t warn you: you have to call to cancel (or use LiveChat) during their regular business hours. You cannot cancel your account online.

A shipment of Winc wines in our cellar

Convenience -

Winc offers convenient online account management.

There are few wine delivery services that are truly convenient (let’s face it, shipping logistics can be a major hassle), but Winc is one of them. They offer total online control of your account. Change the number of bottles in your box and your selection of wines easily or skip a month (useful for vacations). Note: you can't cancel your membership without picking up the phone or using Live Chat.

Winc sends email notifications to remind you to pick the wines for your next box, and lets you know the date your wine will ship giving you time to cancel or skip if need be, or ship it immediately. You also get a delivery reminder the day before your box arrives. Sign up for FedEx Delivery Manager for even better control of when your wine is delivered.

Personalization -

A personalized wine club used to mean you picked the color of your wine and maybe how often you received your two-bottle selection. These days, companies like Winc, TastingRoom.com, and Firstleaf are all targeting the wine drinker who only wants to receive wines they’ll love. There’s something to be said for “no surprises” but the adventure of trying wines you wouldn’t have picked yourself has its charm, too.

Winc’s algorithm does a pretty good job of recommending wines for us. We always pick some of our own wines, too, because we love to try new wine. Over time if you use their wine ratings tool the recommendations improve. Just go online and tell Winc your opinion of a wine by clicking on up to 5 stars.

Wine Education -

The education style for Winc is different than other wine clubs. At other clubs you get a glossy (or not) printed brochure detailing how the wine was made, a bit about the wine region, the winemaker, and the winery. This is usually accompanied by food-pairing recipes and other trivia.

Winc, as part of its efforts to be more eco-friendly, has eliminated most printed wine information. In your first shipment you get a copy of the Winc Journal, a Reader’s Digest-sized book of information about their current wines, recipe pairings, winemaker info, and more.

When you want to learn about a wine you have received, or one you’re considering, you go on their website to get information. If it’s one you’ve already received, we recommend going to the My Orders section and navigating to the wine that way. They give you a lot of useful information about each wine. Here’s an example of the tasting notes on their wine page:

In addition to where the wine is grown (not shown in this screenshot), they also tell you:

• Basic wine details: body, sweetness, alcohol content, and winemaking
• Tasting information like: fruitiness, earthiness, and woodiness (or amount of oak)
• Secondary aromas like: notes of cherry, clove, and oak
• How other Winc members have rated the wine
• How to serve Winc wine
• Suggested meal pairings (basic ones)

If detailed information about the vineyard, the winemaker, or the winery is critical to your wine club experience (mostly wine geeks like this), then this isn't the club for you. Winc does provide some information about the winemaking, but limits information on the winemakers and vineyards because these are often deals made with the expectation of anonymity—it's part of how they deliver such great value. Think of it like Hotwire or Priceline, where brand name hotels offer rooms at far below their published rates so they don't hurt their brand by becoming associated with low prices.

Curation Process -

Winc's curation process starts with the winemakers they select to work with. Their service runs on rating wines for your palate, so they try to make wines to fit easily-defined profiles. This may not excite experienced wine drinkers who expect nuance and a long finish. Their wines are all designed for low-fuss, immediate enjoyment.

This is essentially a double-curated club—first by professionals, and then by your taste preferences. Stick with their Recommended wines or go off-book and create your own wine-tasting experience — either way, you win.

Uniqueness of the Wine Club -

Personalized wine clubs like Winc are still pretty rare so they get high marks for being unique. Winc defines their niche by delivering exceptional value at an-almost-too-good-to-be-true price-point by redefining the entire wine distribution process, cutting out middlemen and shipping costs during the winemaking process. Their branding is saucy and fun, lively in tone and aesthetics, and always friendly.

Giftworthiness -

Editor's Note: Winc Membership is the wine club formerly known as Club W. If you’re curious, you can read our old Club W Review.